Terms of Service and Acceptable Use Policy

Last updated 2026-11-05

These terms are an agreement between you (the customer) and [SiteScout legal entity], [Registered postal address]. By creating an account you accept them, the Data Processing Agreement and the Privacy policy.

1. The service

SiteScout helps you find local businesses through the official Google Places API, score their websites, build temporary demo previews and send outreach from your own mailbox after you approve each message.

2. Accounts, plans and billing

• Plans are billed monthly through Stripe after a 14-day trial. A card is required to start the trial.
• Plan limits (leads, demo sites, sends, seats, mailboxes) are shown on the Billing page and enforced automatically.
• If a payment fails, you keep full access for 3 days. After that, the account is read-only until the invoice is paid.
• If you cancel, the account is read-only for 30 days so you can export your data. Then it is deleted.
• You can change plans, update your card or cancel at any time in the billing portal.

3. Acceptable Use Policy

You must not use SiteScout to:

• Upload, import or email purchased, rented or scraped lists. Leads come only from the Google Places API.
• Send messages that break the law where the recipient is (CAN-SPAM, the Australian Spam Act, the PH Data Privacy Act, GDPR/PECR, CASL and others).
• Remove, hide or work around the unsubscribe link, the sender address or the compliance gate.
• Contact anyone on a suppression list, or anyone who asked not to be contacted.
• Mislead recipients: false headers, deceptive subject lines, pretending a demo site is the business's own, or using fake reviews or logos.
• Send affiliate, adult, gambling, crypto, "make money online" or illegal content.
• Probe, overload or attack the service or other customers' data.

4. Your responsibilities

• You are the sender and controller of your outreach. You must review and approve every email. Nothing is sent without your approval.
• Your sender name and postal address must be real and current.
• You must honour opt-outs immediately. SiteScout does this automatically for links in emails sent through it.
• For Canada you must enable CASL outreach yourself and accept the CASL terms. For EU/UK leads you must keep a legitimate interest assessment.

5. Suspension

We may suspend sending or the account if complaints exceed 0.1% of messages, bounces exceed 10%, we receive credible abuse reports, or these terms are broken. Where we can, we will tell you first.

6. Demo previews

Previews are temporary (30 days unless won), carry a "preview" banner, are never indexed by search engines and can be removed by the business with one click. Use only the real business details and real Google reviews with attribution.

7. Liability

The service is provided "as is". SiteScout is not liable for indirect losses. Our total liability is limited to the fees you paid in the 12 months before the claim. You are responsible for the content you send and indemnify us against claims arising from your outreach.

8. Law

These terms are governed by [Governing law / courts].